FAQ

The specialists answer to you

FAQ : #urgency

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Complete data recovery varies from 1 to 3 days for a logical failure, to 3 to 10 days for a complex physical failure. A 24/7 emergency service is available on request for critical cases (failed servers, legal deadlines, etc.).

The diagnosis is delivered in less than 3 hours. The actual recovery takes a minimum of 24 hours, depending on the complexity of the failure. A 24/7 emergency service is available for critical cases.

The diagnosis is carried out within 3 hours of receiving your media. The recovery itself can vary from 2 to 10 working days depending on the complexity. In case of emergency, we offer a 24/7 service on request.

The PLUS of SOS Data Recovery

  • Swiss leader of Data recovery

  • Extranet Follow-up

  • Security copy of the device

  • Secure offices

  • Data encryption on request

  • Storage in a safe

  • Monitoring of the parcels

  • Over 20 years of experience

  • Confidentiality