FAQ

Authorities (ANSSI, OFCS, Europol, FBI) unanimously recommend not paying the ransom, for several reasons:

• No guarantee — between 20 and 40% of victims who paid did not receive a functional decryption key
• Risk of double extortion — attackers may exfiltrate data before encryption and threaten to publish it even after payment
• Funding of crime — payment encourages further attacks and may expose the company to legal penalties in certain jurisdictions
• Existing alternatives — in 30 to 50% of incidents, full or partial recovery is possible without payment

Before making any decision, consult a data recovery specialist and report the attack to the National Cyber Security Centre (NCSC) in Switzerland or to ANSSI in France.

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