FAQ
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FAQ : #privacy
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Confidentiality is a fundamental principle of our forensic practice. We apply strict rules:
- Restricted access — only the technicians in charge of the case have access to the data. Each access is logged.
- Confidentiality agreement — an NDA (non-disclosure agreement) can be signed on request before any intervention
- Secure destruction — after submitting the report and with the client's agreement, the working copies are destroyed by certified secure erasure
- Hosting in Switzerland — all data remains in our laboratory in Ins (BE), subject to Swiss data protection law (LPD)
- CyberSafe Certification — our security practices are audited and certified by the CyberSafe label recognized by the Swiss Confederation
Absolutely. Each piece of media is received with acknowledgment of receipt, recorded in our tracking system, and stored in a secure safe between each stage of intervention. Our premises are protected by a video surveillance system, access by nominative badge, and an alarm connected to a security center. Tesweb SA is authorized to process confidential data for Swiss federal institutions and is CyberSafe certified. Your data never leaves Swiss territory.
SOS Data Recovery is CyberSafe certified and a CyberSafe partner (a label awarded by the cyber-safe.ch association after a comprehensive audit) and authorized to process confidential data for federal institutions. The entire process complies with the new Federal Data Protection Act (nLPD, RS 235.1). Our premises are secured by surveillance cameras, access badges, and alarms. Unused media are stored in a safe.