FAQ
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FAQ : #security
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Yes. Access to the laboratory is controlled by individual badge. Only authorized personnel can enter. SOS Data Recovery is CyberSafe certified, a CyberSafe partner and Swiss Label certified, and authorized for the processing of confidential federal data, which guarantees a high level of security and confidentiality.
Yes. Tesweb SA holds the CyberSafe label (awarded by the cyber-safe.ch association after a complete audit), complies with the nLPD (RS 235.1, which came into force on September 1, 2023), and is authorized to process confidential data for federal institutions. The laboratory is equipped with a laminar flow hood certified ISO 5 according to ISO 14644-1 (max. 3,520 particles ≥ 0.5 µm per m³). The premises are secured by cameras, access badges, and an alarm system, with media stored in a safe.
Absolutely. Each piece of media is received with acknowledgment of receipt, recorded in our tracking system, and stored in a secure safe between each stage of intervention. Our premises are protected by a video surveillance system, access by nominative badge, and an alarm connected to a security center. Tesweb SA is authorized to process confidential data for Swiss federal institutions and is CyberSafe certified. Your data never leaves Swiss territory.
Yes. SOS Data Recovery (Tesweb SA) is CyberSafe certified and a CyberSafe partner (Swiss cybersecurity label, cyber-safe.ch) and compliant with the nLPD (RS 235.1). Your data is processed exclusively in our laboratory in Ins (Anet), Switzerland. The premises are secured by cameras, access badges and alarm, with media stored in a safe.