FAQ

The specialists answer to you

FAQ : #24h

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You drop off your damaged media at the nearest partner location. They pack it in protective packaging provided by SOS Data Recovery and ship it to our laboratory in Ins (Anet) within 24 hours. You will receive a free diagnosis within 3 hours of receipt.

The diagnosis is delivered in less than 3 hours. The actual recovery takes a minimum of 24 hours, depending on the complexity of the failure. A 24/7 emergency service is available for critical cases.

Shipping generally takes less than 24 hours. Upon receipt at our laboratory in Ins, the diagnostic analysis is delivered in less than 3 hours. You will then receive a detailed quote by email.

The PLUS of SOS Data Recovery

  • Swiss leader of Data recovery

  • Extranet Follow-up

  • Security copy of the device

  • Secure offices

  • Data encryption on request

  • Storage in a safe

  • Monitoring of the parcels

  • Over 20 years of experience

  • Confidentiality