FAQ
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FAQ : #quote
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The price depends on the complexity of the case. Diagnostic analysis is free and delivered within 3 hours. A precise quote is provided to you before any intervention.
The cost of a forensic analysis depends on the scope of the investigation, the type of media, and the level of urgency:
- Forensic acquisition only (cloning + integrity report): billed per media processed
- Complete analysis (acquisition + investigation + expert report): billed according to the complexity and volume of data to be analyzed
- Expert testimony in court: quoted based on duration and preparation required
Standard turnaround times are:
- Forensic acquisition: within 24 hours
- Standard analysis report: 5 to 10 business days
- Urgent report (imminent legal proceedings): 24 to 72 hours
A detailed quote is provided after a free evaluation of the case. Our rates are transparent and detailed in our quote — no hidden fees.
The diagnostic is free and performed within 3 hours of receiving the media. The final cost depends on the type of failure and the media. No recovery, no fee. In case of failure, only the attempt fee will be charged. See our pricing page for indicative ranges.
Yes. The diagnostic analysis is included with every case and delivered in less than 3 hours upon receipt of your media. It allows us to determine the nature of the failure, the chances of recovery, and the exact cost of the intervention.
Yes, the diagnostic is 100% free and without obligation. Upon receipt of your media, our technicians perform a complete analysis within 3 hours and send you a detailed quote. You are free to accept or reject the quote without charge.
Your media is sent to our laboratory within 24 hours. Our team performs a free diagnosis in less than 3 hours, determines the nature of the failure and the chances of recovery, and then sends you a detailed quote. No intervention is carried out without your agreement.
We are committed to responding to all requests within 2 business hours. Upon physical receipt of your media, the diagnosis is performed within 3 hours, and a detailed quote is sent to you before any work begins. No intervention is carried out without your explicit agreement.