FAQ

The specialists answer to you

FAQ : #RAID

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The diagnosis takes an average of 1 to 3 hours upon receipt of the media. Complete recovery varies from 1 to 3 days for a simple software failure, to 3 to 10 days for a complex physical failure or a multi-disk RAID system. A 24/7 emergency service is available upon request.

All types of storage media: hard drives (HDD), SSDs, USB sticks, memory cards (SD, microSD, CF), phones, tablets, NAS and RAID servers, magnetic tapes and optical media (CDs, DVDs). The partner ensures packaging suitable for each type of media.

All digital storage media: HDDs, SSDs (SATA, NVMe, M.2), USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, RAID and NAS servers, magnetic tapes (LTO, DLT, DAT, AIT) and optical media (CD, DVD, Blu-ray). More than 11,300 media of all types have been processed since 2006.

We work on all types of media: hard drives (HDDs), SSDs, USB drives, SD cards, NAS (Synology, QNAP), RAID servers, smartphones, tablets, and virtual machines (VMware, Hyper-V). Regardless of the brand or file system.

All digital storage media: HDDs, SSDs (SATA, NVMe, M.2), USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, RAID and NAS servers, magnetic tapes (LTO, DLT, DAT, AIT) and optical media (CD, DVD, Blu-ray). More than 11,300 media of all types have been processed since 2006.

We handle all common and professional media: mechanical hard drives (HDD), SSDs (SATA, NVMe, M.2), servers and RAID arrays, USB flash drives, memory cards (SD, microSD, CF), smartphones, tablets, magnetic tapes (LTO, DLT, DAT, AIT), CD/DVD/Blu-ray. If you have any doubts about your media, submit your form — our technicians will respond within 3 hours.

The PLUS of SOS Data Recovery

  • Swiss leader of Data recovery

  • Extranet Follow-up

  • Security copy of the device

  • Secure offices

  • Data encryption on request

  • Storage in a safe

  • Monitoring of the parcels

  • Over 20 years of experience

  • Confidentiality