FAQ

Yes. A broken or malfunctioning screen does not affect the phone's internal memory. If the device is still recognized by a computer via USB or turns on (vibration, sound), the data is accessible with the appropriate tools.

Depending on the condition of the phone, several approaches are possible:

• OTG connection + external mouse/keyboard — to navigate a phone where only the screen is faulty
• Access via ADB (Android Debug Bridge) — if USB debugging was enabled
• Direct memory chip extraction — for cases where the screen AND other components are faulty

For iPhones, extraction often requires repairing the screen first (using a replacement screen in the lab) to bypass iOS encryption.

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