FAQ
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FAQ : #free diagnosis
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The price depends on the complexity of the case. Diagnostic analysis is free and delivered within 3 hours. A precise quote is provided to you before any intervention.
The diagnostic is free and performed within 3 hours of receiving the media. The final cost depends on the type of failure and the media. No recovery, no fee. In case of failure, only the attempt fee will be charged. See our pricing page for indicative ranges.
Prices vary depending on the type of media and the severity of the failure. Diagnosis is free and without obligation. If the recovery fails, only an attempt fee is charged — 80% of the cost is only due if your data is actually recovered.
Yes, the diagnostic analysis is systematically free and delivered within 3 hours of receiving your media. It determines the exact nature of the failure (software or physical), the chances of recovery, and the precise cost of the intervention. No commitment is required at this stage.
Yes. The diagnostic analysis is free and delivered in less than 3 hours. It determines the feasibility and the exact cost of the data recovery.
Yes, the diagnostic is 100% free and without obligation. Upon receipt of your media, our technicians perform a complete analysis within 3 hours and send you a detailed quote. You are free to accept or reject the quote without charge.