FAQ
The specialists answer to you
FAQ : #file recovery
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Yes, in many cases. Our team analyzes the type of ransomware and explores several approaches: recovering unencrypted files, exploiting known vulnerabilities in the encryption, restoring previous versions of the files. Each case is unique — a free diagnosis allows us to assess the chances of success.
Yes, recovering deleted photos and videos from a smartphone is technically possible, even without a prior backup. Deleting a file does not immediately erase it from the internal memory: the data remains present until the space is reused by new files.
The faster you stop using the phone after deletion, the higher the chances of recovery. Every new photo taken, application installed, or update downloaded can overwrite the deleted data.
Our technicians extract data directly from the device's eMMC or UFS chip using professional tools (JTAG, ISP, chip-off). This method allows us to recover files even when the file system is corrupted or the phone no longer starts.