FAQ

The specialists answer to you

FAQ : #deleted photos

Feel free to contact us to ask some questions or share a comment.

Yes, recovering deleted photos and videos from a smartphone is technically possible, even without a prior backup. Deleting a file does not immediately erase it from the internal memory: the data remains present until the space is reused by new files.

The faster you stop using the phone after deletion, the higher the chances of recovery. Every new photo taken, application installed, or update downloaded can overwrite the deleted data.

Our technicians extract data directly from the device's eMMC or UFS chip using professional tools (JTAG, ISP, chip-off). This method allows us to recover files even when the file system is corrupted or the phone no longer starts.

The PLUS of SOS Data Recovery

  • Swiss leader of Data recovery

  • Extranet Follow-up

  • Security copy of the device

  • Secure offices

  • Data encryption on request

  • Storage in a safe

  • Monitoring of the parcels

  • Over 20 years of experience

  • Confidentiality