FAQ
The specialists answer to you
FAQ : #collection point
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You have three options: (1) postal delivery — pack your media with anti-static protection and rigid packaging, then ship it to our laboratory in Ins (Anet); (2) drop-off at one of our 30+ partner collection points in Switzerland; (3) home collection by courier (25 CHF). Detailed packaging instructions are sent to you upon validation of your form.
You drop off your damaged media at the nearest partner location. They pack it in protective packaging provided by SOS Data Recovery and ship it to our laboratory in Ins (Anet) within 24 hours. You will receive a free diagnosis within 3 hours of receipt.