FAQ
The specialists answer to you
FAQ : #USB connector
Feel free to contact us to ask some questions or share a comment.
No, the data is not lost. A charging problem is related to the battery, the connector, or a power component — not the memory chip. Your files remain intact on the internal memory.
If the tablet no longer starts due to a lack of battery, our technicians can:
- Replace the battery or directly power the motherboard to access the data
- Extract the NAND memory directly if the motherboard is defective
Data recovery is possible in the vast majority of cases, even if the tablet is permanently out of service.