FAQ
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FAQ : #3 hours
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The diagnosis is carried out within 3 hours of receiving your media. The recovery itself can vary from 2 to 10 working days depending on the complexity. In case of emergency, we offer a 24/7 service on request.
Yes. The diagnostic analysis is included with every case and delivered in less than 3 hours upon receipt of your media. It allows us to determine the nature of the failure, the chances of recovery, and the exact cost of the intervention.
Yes, the diagnostic analysis is systematically free and delivered within 3 hours of receiving your media. It determines the exact nature of the failure (software or physical), the chances of recovery, and the precise cost of the intervention. No commitment is required at this stage.
Yes. The diagnostic analysis is free and delivered in less than 3 hours upon receipt of your tape.
Yes. The diagnostic analysis is free and delivered in less than 3 hours upon receipt of your tape. A detailed quote is provided to you before any intervention.
Yes. The diagnostic analysis is free and delivered in less than 3 hours. It determines the feasibility and the exact cost of the data recovery.
Yes. The diagnostic analysis is free and delivered in less than 3 hours upon receipt of your tape. It determines the nature of the failure and the exact cost of the data recovery.
Yes, the diagnostic is 100% free and without obligation. Upon receipt of your media, our technicians perform a complete analysis within 3 hours and send you a detailed quote. You are free to accept or reject the quote without charge.