FAQ

Yes, tesweb SA, the owner of the service, is a Swiss company, founded and based in Switzerland since 2001. We adhere to Swiss quality and confidentiality standards.

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Oui, nous disposons d’une salle blanche de classe ISO, essentielle pour ouvrir des disques durs en toute sécurité sans risque de contamination des plateaux magnétiques.

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Yes, we have several drop-off points in Switzerland and neighboring countries. You can also bring your device to us in person or use a partner carrier.

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Yes, an emergency service is available for critical cases on request. Our hotline answers 24/7.

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We are one of the few providers to have a cleanroom in Switzerland. Our approach focuses on quality, transparency, and confidentiality. Each case is individually analyzed and documented in a clear report.

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We have been active in data recovery since 2005, with thousands of cases handled to date.

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We mainly offer our services in Switzerland, France, Belgium, and Germany. However, we receive data recovery requests from around the world.

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Confidentiality is at the heart of our approach. All recovered data is handled with strict confidentiality. We can also provide non-disclosure agreements (NDA) on request.

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Our clients are varied: individuals, SMEs, large companies, public administrations, and medical or educational institutions. Any organization or individual who has lost data can call on us.

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Because we combine technical expertise, cutting-edge equipment, strict confidentiality, and a human approach. Our priority is to recover your data effectively and securely, in the shortest possible time.

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