SOS Data Recovery — Swiss Experts Lost your data? We recover it.
Swiss data recovery laboratory since 2006. For individuals and businesses. Free diagnosis within 3 hours, ISO 5 certified laminar flow, guaranteed confidentiality.
Which storage media can we recover?
Hard drive, SSD, RAID, NAS, mobile, USB drive, tape — over 11,300 media processed since 2006.
Hard Drives (HDD)
Complete recovery from mechanical drives, even in critical failure scenarios: damaged read heads, scratched platters, failed circuit boards.
What is professional data recovery?
Data recovery is the process of extracting files from a failed storage device — hard drive, SSD, RAID, NAS, USB drive, phone or tape — using specialised tools in a controlled environment.
Since 2006, our laboratory in Ins, in the heart of Switzerland, has processed over 11,300 media for more than 8,000 clients — individuals, SMEs, government agencies and institutions. We operate under ISO 5 certified laminar flow with state-of-the-art equipment, and every case is handled under the strictest confidentiality standards.
Our commitment: a free diagnosis within 3 hours of receiving your media, and 80% of the cost is only charged if your data is successfully recovered. SOS Data Recovery is CyberSafe certified and CyberSafe partner, the Swiss cybersecurity label, and our clients rate us 4.5/5 on Avis Vérifiés (249+ reviews).
Why Trust Us?
What Our Clients Say
very helpful and patient. Precise and satisfying serviceB. Stefano — 12.08.2020
Worked very well, except for the review questionnaire itselfR. Marius — 11.11.2019
I am very happy with the excellent service. The process is also quite fast.K. Umit — 02.06.2018
Excellent service. Fast recovery of data.Will use again without hesitation.Anonymous — 13.04.2017
Quick and efficient! Slightly on the expensive side but definitely worth it!Anonymous — 18.11.2016
Excellent, very professional, extremely effective: the Data Recovery Team is world-class.Anonymous — 16.11.2016
We work with all brands — over 12,400 models referenced in our database
Wherever You Are in Switzerland
30+ partner drop-off points. Free shipping from anywhere in Switzerland.
How does data recovery work?
From free diagnosis to secure delivery — a transparent 4-step process, entirely performed in our Swiss laboratory.
Free diagnosis within 3 hours
Send your media by secure post, drop it at one of our 30 collection points across Switzerland, or bring it directly to our laboratory in Ins. Our team performs a full analysis within 3 hours of receipt — free and with no commitment.
Transparent quote before any work
You receive a detailed quote outlining the type of failure, recovery chances and exact cost. You approve before any work begins. Full payment on success — only attempt costs are charged if recovery fails.
Recovery under ISO 5 laminar flow
Our technicians work under ISO 5 certified laminar flow with specialised tools (PC-3000). Your data never leaves our CyberSafe-certified and CyberSafe partner Swiss laboratory. Duration: 2 to 10 business days depending on complexity.
Secure delivery of your data
Your recovered data is delivered on a new encrypted drive, or via secure download according to your preference. Original media can be destroyed on request to guarantee confidentiality.
Frequently asked questions
Our specialists answer the most common questions.
Can data be recovered from a hard drive that is making noise?
Yes, in most cases. A hard drive that clicks, scrapes, or makes abnormal noises generally indicates a mechanical failure of the read/write heads. It is essential to turn off the drive immediately to avoid damaging the platters. Our laboratory operates under ISO 5 certified laminar flow to replace the faulty components and extract your data.
Do you offer a collection service?
Yes, we have over 30 collection points in Switzerland. You can also send your media by secure mail or request a home pickup for urgent or bulky cases (servers, NAS).
Does my insurance cover data recovery?
Many Swiss insurance policies (household insurance, property insurance, liability insurance) cover data recovery costs. SOS Data Recovery is a direct partner of La Mobilière and Helvetia, and we handle the administrative procedures with your insurer. A common condition: the laboratory must be based in Switzerland — which is the case for us, in Ins.
How long does data recovery take?
The diagnosis is carried out within 3 hours of receiving your media. The recovery itself can vary from 2 to 10 working days depending on the complexity. In case of emergency, we offer a 24/7 service on request.
How much does data recovery cost?
Prices vary depending on the type of media and the severity of the failure. Diagnosis is free and without obligation. If the recovery fails, only an attempt fee is charged — 80% of the cost is only due if your data is actually recovered.
Is it possible to recover data after formatting?
Yes, formatting does not immediately erase data — it deletes the file allocation table. As long as the sectors have not been overwritten by new data, recovery is possible. Essential condition: do not write anything more to the media and entrust it to a specialist. On SSDs, the TRIM function can complicate recovery if it has been executed after formatting.
Is my data confidential?
Absolutely. We sign a Non-Disclosure Agreement (NDA) with every client. Our premises are secure, and all recovered data is encrypted. After delivery, your original media can be destroyed upon request.
What to do in case of an emergency (clicking hard drive, critical data)?
Immediately turn off the device to prevent further damage. Do not attempt data recovery software yourself. Contact us — our emergency service is available 24/7 with immediate support.
What types of media can you handle?
We work on all types of media: hard drives (HDDs), SSDs, USB drives, SD cards, NAS (Synology, QNAP), RAID servers, smartphones, tablets, and virtual machines (VMware, Hyper-V). Regardless of the brand or file system.
Yes, in most cases. A hard drive that clicks, scrapes, or makes abnormal noises generally indicates a mechanical failure of the read/write heads. It is essential to turn off the drive immediately to avoid damaging the platters. Our laboratory operates under ISO 5 certified laminar flow to replace the faulty components and extract your data.
Yes, we have over 30 collection points in Switzerland. You can also send your media by secure mail or request a home pickup for urgent or bulky cases (servers, NAS).
Many Swiss insurance policies (household insurance, property insurance, liability insurance) cover data recovery costs. SOS Data Recovery is a direct partner of La Mobilière and Helvetia, and we handle the administrative procedures with your insurer. A common condition: the laboratory must be based in Switzerland — which is the case for us, in Ins.
The diagnosis is carried out within 3 hours of receiving your media. The recovery itself can vary from 2 to 10 working days depending on the complexity. In case of emergency, we offer a 24/7 service on request.
Prices vary depending on the type of media and the severity of the failure. Diagnosis is free and without obligation. If the recovery fails, only an attempt fee is charged — 80% of the cost is only due if your data is actually recovered.
Yes, formatting does not immediately erase data — it deletes the file allocation table. As long as the sectors have not been overwritten by new data, recovery is possible. Essential condition: do not write anything more to the media and entrust it to a specialist. On SSDs, the TRIM function can complicate recovery if it has been executed after formatting.
Absolutely. We sign a Non-Disclosure Agreement (NDA) with every client. Our premises are secure, and all recovered data is encrypted. After delivery, your original media can be destroyed upon request.
Immediately turn off the device to prevent further damage. Do not attempt data recovery software yourself. Contact us — our emergency service is available 24/7 with immediate support.
We work on all types of media: hard drives (HDDs), SSDs, USB drives, SD cards, NAS (Synology, QNAP), RAID servers, smartphones, tablets, and virtual machines (VMware, Hyper-V). Regardless of the brand or file system.
Your data can be recovered. Act now.
Every hour counts. The more a drive is used after data loss, the harder recovery becomes. Contact us immediately.